Privacy Policy

Last updated: July 23, 2026. Effective for all Twily users.

1. Information We Collect

We collect information you provide directly, such as contact details, entity information, and documents needed for a service you request. We may also collect technical information such as IP address, browser type, device information, and security or usage logs.

2. How We Use Your Information

We use information to deliver and support the requested service, prepare authorized submissions, communicate about the request, maintain security, improve the platform using appropriate analytics, and comply with applicable legal obligations. A BOI submission is not treated as a routine requirement for a US-created domestic entity.

3. Information Sharing

We share information only when needed for the requested service or a legal obligation, including with the relevant government authority, registered-agent provider, hosting, authentication, communications, or payment provider. The parties involved depend on the service ordered. We do not describe personal information as sold.

4. Data Retention

We retain information for as long as needed to provide the service, maintain security, meet contractual or legal obligations, and resolve disputes. Retention periods depend on the record and jurisdiction. You may request deletion of information that is not required to be retained through the official Contact page.

5. Your Rights (GDPR/CCPA)

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to processing, or receive a copy of personal information. Use the official Contact page or call +212 723 843 444 to make a request. We will verify the requester and respond within the period required by applicable law.

6. Security

We use administrative, technical, and access-control measures intended to protect personal information. No system is completely secure. If you become aware of a possible incident, use the official Contact page or call +212 723 843 444.

7. Cookies

The site may use necessary cookies for sessions and preferences and, where enabled with the required consent, analytics cookies. Available consent controls and browser settings can be used to manage non-essential cookies.

8. Contact

For privacy questions or data-subject requests, use the official Contact page or call +212 723 843 444. The controller is TWILY, RC 738849, ICE 003995470000084, at Bureau 62, Malizia Business Center, Marrakech 40000, Morocco.

Privacy at a Glance

How we collect, use, and protect your personal information.

Data We Collect

Name, email, phone, passport details (for filings), payment information, and usage analytics. Only what is necessary to provide our services.

How We Protect It

Administrative, technical, and access-control measures are applied according to the data and service involved.

Use Limitation

Personal information is used for the requested service, security, legal obligations, and the purposes described in this policy.

Third-Party Sharing

Authorities and service providers receive only the information needed for the requested service or applicable obligation.

Data Retention

Retention depends on service delivery, security, contractual needs, and applicable legal requirements.

Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, objection, or portability through the Contact page.